Fewer calls that were never about the front desk in the first place

The front desk ends up as the switchboard for the whole building, not because it's the right team for most of what comes in, but because it's the easiest place to ask. Buttonworks gives every department its own direct line, so fewer of those calls have to land on you first.

The front desk absorbs requests meant for someone else

A broken light, a meal complaint, a housekeeping question: all of it reaches the front desk before the team that can actually act on it, so relaying is a large part of the job.

What actually reaches you

• Can someone help me down to the dining room?
• When is the family event this weekend?
• I need a ride to my appointment on Thursday.
• Who do I talk to about a maintenance issue in my room?
• Can you tell the nurse I have a question about my medication schedule?

With Buttonworks

• Maintenance, dietary, and housekeeping requests route directly to those teams instead of through you first.
• General questions your facility has already answered before get handled instantly, without a call at all.
• A resident who calls with something urgent still reaches your call system exactly as before.

Buttonworks is in early access. Free for your first two months as a design partner, with no obligation to continue. Get early access.