Scheduling

Builds shift coverage from the requests that actually come in, so the busy hours have people and the quiet ones do not.

Schedules are built for an average day nobody has

The template says three on the floor. Then mealtime hits, two call in sick, and the busiest hour is the thinnest one. Nobody saw it coming because the schedule never looked at the requests.

With Buttonworks, the schedule follows the work

  • Request volume by hour and team sits right next to the schedule.
  • Thin shifts are flagged before the week begins.
  • Open requests carry over to the next shift, so nothing resets at the door.

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